For Emergencies Please Call 617-43(2-1901) or email them at:  facilitiescallcenter@hms.harvard.edu, please make note of the Work Order Number that they give you.
Website link

Click here to check on work orders placed with Facilities at 2-1901.
Use your eCommons name and password for access, you will need to be on the campus network or VPN.

If a problem has been reported and the desired result has not been
accomplished in an acceptable time frame, please contact Marie Bao
at marie_bao@hms.harvard.edu. Please include the Work Order Number,
date, location and the problem.

Environmental Health and Safety

For EH+S emergencies, please contact 617-432-1720.  Website link


BCMP local support, please contact: Peter Cobb, 617-201-7273, peter@hms.harvard.edu
Help Desk: 617-432-2000, itservicedesk@hms.harvard.edu
Website link

Custodial Services

For specialty cleaning and custodial related emergencies, please contact the Facilities Call Center (24 hours a day 7 days a week) at 617-432-1901.  Website link

Campus Directory of Services

A complete list of campus services. Website link


Harvard University Police Department (HUPD): (617)432-1212
Call security if you are locked out: (617)432-1379

Shipping and Receiving

Location:  Warren Alpert Building, 200 Longwood Avenue
WAB Receiving: 617-432-1718
WAB Mail Room: 617-432-1513
Manager: Devonne Countryman, 617-432-7909, devonne_countryman@hms.harvard.edu

Emergency Lab Contacts

A database of all BCMP department lab contacts.  Website link